So it's nearly 5am and I'm chatting with
Rex and a couple things have occurred to me:
1) The Cardinals are 0-2. To the Freaking Brewers. And it sucks.
2) Tech support with half wits is not worth the time. I won't name names, but here's a quickie version:
I have a piece of hardware that my system is not recognizing. Or only partially recognizing (it's supposed to load two drivers to operate it, but is only loading one) I've gone through all the troubleshooting steps and gone through a third party tech support who walked me through some other stuff. Finally I get to the point where I need to know when the drivers will load or be auto detected.
Now I'm worried about being misunderstood, so I restate my question
three different ways to make sure I get my point across. So a couple days later I get a response e-mail from Mystery Company X and it's a cut and paste of their troubleshooting guide. I reply saying that I've done all of that and steps 4, 5, and 6 while I was at it, and it's not working, but all I need to know is what makes the drivers load or auto-detect kick in.
So, another day passes and I get another e-mail from tech support telling me to do steps 4, 5 and 6. Now the observant reader will notice that I specifically stated in the previous e-mail, that, in fact, those steps had already been taken and all I needed to know was the specific driver information I had requested not once, but now, twice. So I reply again, thanking them for the information, however redundant and stating again that I need to know what causes the drivers to load and when they are loaded (or any combination therein). This time the answer comes back within an hour. Their response:
"Yes."
Yes!?! The band? Did someone ask tech support boy if he wanted coffee at the exact second he was typing his response? Am I going mad? ¿Dice usted ingles?
This is just a smattering of the daily frustrations that go into putting together a quality product like
Joe-Mammy.com for you guys.
Don't grow up kids, it's all headaches, ulcers, mortgages and recedingng hairlines...
-Joe